Support Policy

In order to provide most of our products free, we need to keep the cost down. We are confident you will agree with us. We have provided our support policy below:

  1. All our software support are limited to Email support only, irrespective of paid / purchased product or free products.
  2. We do not support Operating System queries or issues. We assume that the user downloading our products understand the concept of saving files, installation and also unzipping files should the files are provided in Zip format.
  3. All our manuals are in PDF format. We assume users have the knowledge of opening and reading PDF files
  4. Books and our publications are also in PDF format.
  5. All the queries requiring support must be sent through “Contact Form” only. We do not encourage direct Email unless replying to our mails. Any query directly sent to us will be unanswered.

For Corporates and Businesses can purchase a paid subscription for support. Please contact us for details

Kamban Software E-Commerce Concept

Before buying or placing orders, we strongly advise to understand our E-Shopping application. Support for purchases are limited to E-Mail only and the response will be at least 2 business days.

Login:

When you select a product and check-out you will be asked to login to the system. If you are a new user, you can opt to register as new user. You will be sent a confirmation link to your e-mail address. Hence it is pertinent to provide right e-mail address. You can also Click on “User Area"  to login”

Invoice and Order Confirmation:

When you Check-out, you will be asked to provide address as well. For downloads applications, these address are not required, though we strongly advice to provide the right address so in future if you are buying any goods that need to be shipped to your address you do not have to make any corrections.

Once you check out a product, an Invoice will be created and an e-Mail will be sent to you with the subject: “Your order No. ### is now created at http://www.kamban.com.au/” Where ### is the order no. The mail will look something like this:

 Invoice Creattion

If the products you have selected are not free, you will be taken to PayPal Payment Gateway where you can pay for the product. Once the payment process is complete, your order will be completed. 

Once this done, you will get a second e-mail with the subject: “Your order No. ### is now confirmed at http://www.kamban.com.au/”  where ### will be your Invoice No.

Please note these two emails are your Tax Invoice and Receipt. We will charge extra if you need additional Invoices. However these Invoices are always available for you to download from our site.

A Sample of Confirmation Email is provided below:

Order Confirmation Email

The link for the product you have ordered will be provided on the confirmed order. You can now download the products and save the mail for future reference.

Future Reference:

If you have lost your mail or if you need to access your orders, you can always log into our site. Once logged in click on “User Area” and then select Orders. The Screen shots below shows Orders and Order lists

User Profile

You will find a list of all your orders here. Clicking on any of the order list will provide the details of the order as shown below:

Order List

You can always access your ordered files by clicking on the Files section.

 File Downloads

We hope you enjoy our products. Please do not forget to leave a comment at the product screen. We are happy to hear from you.

From Kamban Support Team

This is a simple file to test Akshar Unicode in Web

கத்திரி: ₨ 50.00

ಕತ್ತಿರಿ: ₨ 50.00

कत्तिरि: ₨ 50.00

 

 

Kamban Software, Australia

Kamban Software has been serving the Tamil Community since 1994. We were the pioneers of Tamil Fonts, Standards and Tamil Word Processors. We were part of Font standards Committee, supporting Government Standards and providing consultancy. Little wonder our product had made in-roads into Government Organisations and Universities. Our applications are sold world-wide and we have a solid user base.

Our success in the Software Industry is attributed to simplicity as our Products are aimed at non-technical person and make it easier to use

Currently as we enter into 15th year of our establishment we are providing most of our software free. Our range of products are now organised in an E-Commerce model, making it easier for you to download the products. Do visit again and again to check for our new range of products. When you register with us, you can also get emails on our new releases.

Before continuing to browse our site, make sure you have read and understood the following. We do not have support staff to support. All our support are limited and through Contact form submission only. Expect the response to be at least two business days.

  1. Our Terms and Conditions
  2. Our Privacy Policy
  3. Delivery Information
  4. Support Policy
  5. How to access purchased products

For Corporate and Businesses if you are in need of Fonts, Font Developments, Website consultation or IT Consultancy, please contact us. Our first consultancy is always free and our services are very economical.

Recent Releases

AUD12.00 each
5 5 1 Product
Add to cart

KWP Convertor

In 1999 Tamil Nadu Government introduced two variations for Tamil fonts known as TAM / TAB fonts. These are typically called as TN99 standard fonts. Our KWP 3.03 Wordprocessor was released around that time based on these font

AUD12.00 each
Add to cart

Kamban Unicode Convertor

Kamban Unicode Convertor will convert Government of Tamil Nadu TN99 standard  TAM / TAB font encoding, TSCII standard and Adhawin font encoding to Unicode format. Also for the first time, we have introduced Kannada Font

AUD6.00 each
5 5 1 Product
Add to cart

Kamban Unicode Fonts

All our Unicode Fonts are tested for Windows, Linux and MacOS. Our Main font - Kalyani and Maduram are provided with Ubuntu Linux distribution. We have provided Akshar Font to mobile phone developers as a single font to represent all